Privacy Policy

Effective Date: August 18, 2026
Last Updated: August 18, 2026

Aantex Pest Control Company (“Aantex,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how Aantex collects, uses, retains, protects, and discloses personal information when you visit Aantex.com, request information or services, communicate with us, become a customer, or otherwise interact with Aantex.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with Aantex, we may collect the following categories of personal information.

Contact and Identifying Information

This may include:

  • Name
  • Mailing or service address
  • Email address
  • Telephone or mobile number
  • Customer or account information
  • Other information you provide when requesting a quote, scheduling service, or contacting us

Service and Customer Information

We may collect information relating to services provided or requested, including:

  • Property or service location
  • Pest concerns and service needs
  • Inspection and treatment information
  • Appointment history
  • Service history
  • Customer communications
  • Notes relating to services performed
  • Photographs or documentation associated with inspections or services, when applicable

Transaction and Billing Information

We may collect information necessary to process payments and maintain customer accounts, such as:

  • Billing information
  • Payment status
  • Transaction history
  • Invoice information

Payment card information may be processed by third-party payment processors and may not be stored directly by Aantex.

Communications

If you contact us by telephone, email, text message, website form, or another communication method, we may collect information contained in those communications.

Website and Device Information

When you use our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referring website
  • Approximate geographic location derived from an IP address
  • Date and time of visits
  • Website interactions
  • Cookie and similar technology identifiers

2. Sources of Personal Information

Aantex may collect personal information from:

  • You directly
  • Our website and online forms
  • Telephone calls, emails, and text messages
  • Service appointments and inspections
  • Customers or authorized representatives
  • Referral sources
  • Service providers that support our business
  • Advertising, analytics, or technology platforms
  • Publicly available sources when appropriate

3. How We Use Personal Information

We may use personal information to:

  • Respond to inquiries and quote requests
  • Schedule and provide pest-control services
  • Perform inspections, treatments, and follow-up services
  • Communicate regarding appointments and service
  • Maintain customer accounts and service records
  • Process payments and billing
  • Provide customer support
  • Send administrative or transactional communications
  • Send marketing communications where permitted by law
  • Improve our website, services, and customer experience
  • Analyze website performance and usage
  • Maintain the security and integrity of our systems
  • Prevent fraud, misuse, or unauthorized activity
  • Comply with legal and regulatory requirements
  • Establish, exercise, or defend legal claims
  • Conduct normal business operations

We seek to collect and use personal information only for purposes that are reasonably necessary and proportionate to the services requested or the purposes disclosed to you.

4. Sale and Sharing of Personal Information

Aantex does not sell or share personal information outside our organization, except as necessary to provide our services, operate our business, comply with legal obligations, or work with trusted service providers that process information on our behalf and are subject to appropriate confidentiality and data-protection obligations.

Aantex does not sell personal information for monetary compensation.

We also do not knowingly sell or share the personal information of consumers under 16 years of age.

Certain technology providers, analytics providers, website platforms, communications providers, payment processors, or other vendors may process personal information on behalf of Aantex in connection with services they provide to us.

Such disclosures are intended to support Aantex’s business operations and are not intended as sales of personal information.

5. Categories of Personal Information Disclosed for Business Purposes

During the preceding 12 months, Aantex may have disclosed the following categories of personal information to service providers or contractors for legitimate business purposes:

  • Identifiers, such as name, address, email address, and telephone number
  • Customer records and service information
  • Commercial information, such as service and transaction history
  • Internet or electronic network activity
  • Approximate geolocation information
  • Communications and customer-support information
  • Professional or business information where relevant to commercial customers

Recipients may include:

  • Website hosting and technology providers
  • Customer-management software providers
  • Payment processors
  • Communications providers
  • Accounting and administrative providers
  • Analytics providers
  • Professional advisers
  • Government agencies or other parties when disclosure is legally required

These parties may use personal information only as permitted by their agreements with Aantex and applicable law.

6. Cookies and Similar Technologies

Aantex.com may use cookies and similar technologies to:

  • Operate website features
  • Remember user preferences
  • Understand website traffic
  • Analyze website performance
  • Improve website functionality
  • Detect security issues
  • Measure the effectiveness of communications or advertising

Some cookies are necessary for the website to function properly.

Other cookies or similar technologies may be provided by third-party analytics or technology providers.

You can generally control cookies through your browser settings. Blocking certain cookies may affect the functionality of portions of the website.

Where required by applicable law, Aantex will honor applicable privacy choices and browser-based opt-out mechanisms.

7. Global Privacy Control and Opt-Out Preference Signals

California law recognizes certain opt-out preference signals that may communicate a consumer’s privacy choice automatically.

Where applicable to Aantex’s processing activities, Aantex honors legally recognized opt-out preference signals, including Global Privacy Control (“GPC”), in accordance with applicable California law.

Because Aantex does not sell personal information for monetary compensation and does not intend to share personal information outside our organization other than for legitimate operational purposes described in this policy, an opt-out request may not affect disclosures made to service providers or contractors that process information on our behalf as permitted by law.

8. Text Messages and SMS Communications

If you provide Aantex with a mobile telephone number, we may use it to communicate with you regarding:

  • Appointment confirmations
  • Appointment reminders
  • Technician arrival information
  • Service updates
  • Customer-support matters
  • Account or billing matters
  • Other service-related communications

Where you have provided the appropriate consent, we may also send promotional or marketing text messages.

Consent to receive marketing text messages is not a condition of purchasing Aantex services.

Message and data rates may apply.

Message frequency may vary.

You may opt out of marketing text messages at any time by replying STOP to a marketing message. You may receive a confirmation of your opt-out request.

For assistance, you may reply HELP or contact Aantex directly.

Opting out of marketing messages does not prevent Aantex from sending non-marketing messages that are necessary to provide requested services, manage an existing customer relationship, respond to you, or otherwise communicate where permitted by law.

Mobile information will not be sold to third parties for their own marketing purposes.

9. Email Communications

You may receive emails relating to:

  • Quotes
  • Appointments
  • Services
  • Customer accounts
  • Billing
  • Customer support
  • Other transactions with Aantex

If you receive promotional email communications from us, you may unsubscribe using the link included in the email.

Even after opting out of promotional emails, we may continue sending transactional, administrative, or service-related communications.

10. Data Retention

Aantex retains personal information for as long as reasonably necessary to:

  • Provide requested services
  • Maintain customer and service records
  • Satisfy contractual obligations
  • Comply with legal, accounting, tax, insurance, and regulatory requirements
  • Resolve disputes
  • Maintain appropriate business records
  • Protect Aantex and its customers

Retention periods vary depending on the type of information, purpose for which it was collected, and applicable legal requirements.

When personal information is no longer reasonably necessary, Aantex may delete, destroy, anonymize, or otherwise securely dispose of it.

11. Information Security

Aantex uses reasonable administrative, technical, and physical safeguards designed to protect personal information against:

  • Unauthorized access
  • Unauthorized disclosure
  • Loss
  • Theft
  • Misuse
  • Alteration
  • Destruction

No website, network, storage system, or electronic transmission is completely secure, and we cannot guarantee absolute security.

12. California Privacy Rights

California residents may have certain rights regarding their personal information under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”).

Subject to applicable exceptions, these rights may include:

Right to Know and Access

You may request information regarding personal information Aantex has collected about you, including:

  • Categories of personal information collected
  • Categories of sources
  • Purposes for collecting or using the information
  • Categories of third parties to whom information is disclosed
  • Specific pieces of personal information collected about you

Right to Delete

You may request deletion of personal information that Aantex has collected from you, subject to legal exceptions.

Right to Correct

You may request correction of inaccurate personal information maintained by Aantex.

Right to Opt Out

Where applicable, California residents have the right to opt out of the sale or sharing of personal information.

As explained above, Aantex does not sell personal information for monetary compensation and does not share personal information outside our organization except as necessary for legitimate business operations, service providers, legal obligations, or other purposes permitted by law.

Right to Limit Certain Uses of Sensitive Personal Information

Where applicable, California residents may have the right to limit certain uses or disclosures of sensitive personal information.

Aantex does not use sensitive personal information for purposes intended to infer characteristics about consumers unless otherwise disclosed and permitted by law.

Right to Non-Discrimination

Aantex will not unlawfully discriminate against you because you exercised a privacy right.

13. Exercising Your California Privacy Rights

To exercise an applicable privacy right, you may contact Aantex using the contact information provided at the end of this Privacy Policy.

Aantex may need to verify your identity before fulfilling certain requests.

Depending on the request, we may ask you to provide information that allows us to reasonably match your request with information maintained in our systems.

An authorized agent may submit a request on your behalf when permitted by law. We may require documentation confirming the agent’s authority and may independently verify your identity.

Aantex will respond to verified consumer requests within the time required by applicable law.

14. Children’s Privacy

Aantex’s website and pest-control services are intended for adults and are not directed toward children under 13.

We do not knowingly collect personal information online directly from children under 13.

If we learn that personal information has been collected from a child in circumstances where parental consent was required, we will take reasonable steps to delete that information.

15. Third-Party Websites

The Aantex website may contain links to websites operated by third parties.

Aantex is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party website you visit.

16. Do Not Track

Some web browsers offer a “Do Not Track” setting.

Because there is not a universally accepted standard for responding to traditional Do Not Track signals, our website may not respond to those signals.

Where required by applicable law, however, Aantex honors qualifying opt-out preference signals such as Global Privacy Control.

17. Changes to This Privacy Policy

Aantex may revise this Privacy Policy periodically to reflect:

  • Changes in our services
  • Changes in technology
  • Changes in business practices
  • Changes in legal or regulatory requirements

When we make material changes, we will update the Last Updated date at the top of this policy and provide any additional notice required by law.

We encourage you to review this Privacy Policy periodically.

18. Contact Aantex

If you have questions about this Privacy Policy, Aantex’s privacy practices, or would like to exercise an applicable privacy right, please contact us:

Aantex Pest Control Company
420 Beatrice Court, Suite E
Brentwood, California 94513
Telephone: 925-240-5100
Email: [email protected]
Website: Aantex.com

Please include sufficient information for us to understand and respond to your request.

Effective Date: August 18, 2026
Last Updated: August 18, 2026